10 MUST HAVES FOR A SUCCESSFUL E-NEWSLETTER by Annette Elton
10 MUST HAVES FOR A SUCCESSFUL E-NEWSLETTER By Annette Elton AMB Creative, LLC
E-Newsletters, commonly called 'E-Zines', are a must have for any business in
today's aggressive economy. E-Newsletters, done correctly, are a creative,
non-aggressive method of reaching your current clients and building your
prospect base at little or no cost. They not only provide useful information to
subscribers on a consistent basis but they are a valuable marketing tool that
allows you to enter their lives regularly, to get your name, and products or
services, in front of them without the heavy sell.
The following pages contain a list of 'must haves' from the beginning to the
end of your newsletter, and everything in between.
First and foremost, your E-Newsletter must have a:
1. SUBJECT LINE
Your newsletter's headline, otherwise known as the subject of the e-mail, is
responsible for 50-75% of its success. Other than whom the e-mail is from, it
is what your reader sees first. Without a successful headline, your e-mail is
destined for the trash can and you've missed a golden opportunity to reach
clients and prospects with your message.
Writing a good headline is tricky and something people spend years learning and
practicing. That being said, there are a few keys to a successful headline that
I'd like to share with you.
● Appeal to your reader's self interest. Provide a benefit to your reader
and make it personal to your audience of clients and prospects. Example: "10
Ways To Increase Your Portfolio Earnings Overnight." This type of headline
might work for a financial investment firm, or an accountant. A headline can be
tailored to any industry and what your readers are interested in.
● Make it Newsworthy Headlines using the words 'new', 'now', 'finally',
'announcing', and 'latest' give the reader a sense of newsworthiness. "New Soil
Conditioner Increases Plant Life By 10%." This headline is both newsworthy and
it appeals to the reader's self interest-assuming that the newsletter is going
to clients of a nursery, florist and the like and not to an automotive repair
shop!
● Appeal to the reader's emotions. Fear, Pride, Insecurity, Curiosity,
Love, Happiness, Boredom, Laziness, and Altruism are among many of the emotions
that you can use to motivate your reader to open your newsletter. "How To Ask
Your Boss For A Raise," would be good headline for a staffing company. It
appeals to the reader's curiosity. Another curiosity driven headline might be
"10 Questions You Should Never Ask A Prospective Client."
One last thing to remember about Headlines: make them believable. Nothing gets
deleted faster than an outrageous and unbelievable headline.
2. VOLUME NUMBER AND A DATE.
It may seem obvious, but one thing that is consistently overlooked in
E-Newsletter publication is the volume number and date. Every newsletter that
you send should have a volume number and a date to be consistent. Consistency
is key to establishing yourself and your company as a reliable and credible
source of information and the kind of company that your customers will return
to time and again.
Additionally, by providing a consistent publication date, and volume, you give
your readers a method to archive and/or search when they're hunting through old
issues for the amazing content that you've supplied them.
By organizing your newsletters by volume and date, you also make it easier to
track each issue's effectiveness.
3. THEME
Each newsletter that you put out to the world should have a consistent theme
running throughout. Regardless if you have one article or ten, they should be
linked with your theme-and your theme should be referenced in the headline.
A doctor's office might run an issue with the theme of fighting the flu just
before flu season. The newsletter might contain articles pertaining to it like
diet, supplementation, and inoculations etc. Similarly, they could offer a
theme on allergies in early spring.
A restaurant might highlight specific ingredients, time saving tips in the
kitchen, or upcoming seasons and holidays. The articles could reference menu
items or recipes that they use as a marketing tie in.
An Auto repair shop might address tune ups in one issue and preparing for
summer vacations in the next. They could talk about braking-how to brake,
different types of brakes, when to replace brakes, common problems with brakes
etc...
You're getting the picture. CPA firms, printers, transportation companies,
every industry has a specific client population with specific needs and
interests. If you have a new product, how that product integrates into your
customer's lives could be a theme-say a commercial construction company
provides installation of a new type of roofing--there's the theme for the
newsletter. Themes are easy to come by; the trick is sticking to them.
4. INFORMATION
Your newsletter must contain useful information. Content Is Key! Even if your
newsletter contains an editorial piece, you need to give your readers something
valuable.
We're a nation hungry for information. Non-fiction consistently outsells
fiction in the bookstores and ease of information is in high demand. As far as
information goes--Nothing Is Better Than Free, Helpful Information Delivered To
You On A Consistent Basis!
According to an article recently published by the Newsletter & Electronic
Publishers Association www.newsletters.org --"Publishers need high-value
content to reach readers and advertisers. ......editorial quality is just as
important for a free newsletter as it is for a subscription newsletter.
......advises publishers to talk with their user base at all times, survey
readers and know their needs.
This quotation ties in to the next E-Newsletter necessity:
5. An Option for Reader Feedback
An option for reader feedback in a newsletter is a good way to build your
community and to add content to the publication. It not only lets you know what
the readers are responding to in your newsletter but it encourages reader
participation and people, whether they admit it or not, like to see their name
in print.
A simple feedback form occasionally included in the newsletter or a more
consistent 'Dear Abby' type column where readers ask questions and you (as the
expert) answer them, is the easiest way to include this feature into your
publication.
6. AN OFFER
Besides endearing your clients and prospects to you and your company, the main
purpose of an E-Newsletter is to build your business or in other words, SELL.
Don't let a single issue go by without some kind of offer; a click through to
your web site, a coupon, a new product for sale in your store or on your
website, an inside sale.
Tie the offer in to your theme and with a good headline, you have a sure hit!
Let's go back to our very first headline "10 Ways To Increase Your Portfolio
Overnight." Let's assume that the newsletter is from a team of financial
advisors.
The broad theme is increasing your portfolio; let's assume that one of the
methods of increasing it is to invest in pharmaceuticals. The offer might be a
seminar/webinar/teleseminar on investing in pharmaceuticals. The options are
endless to present this product.
Basic clicks through to your website for more information, a 'click here to
register' type of option, or a registration form right in the newsletter are
just some of the possibilities.
7. LINK TO YOUR WEBSITE
Again, the reason for your newsletter is to sell your product or service. If
you don't have at least one link to your website then you're not giving the
newsletter the chance to do its job.
If you don't have a website-GET ONE!
No matter what your business, a web presence is a necessity for your business
to grow and a courtesy to your clients. From basic business information like
hours and staff information to newsletter archives and products, a website
gives your customers a place to go when they're not with you. To put it simply,
a web presence expands and embraces your customer community and it provides one
more way to build your current client base.
Links to your website in your newsletter provide not only a tool to sell but
they're also great tools for realizing the effectiveness of your website.
They're measurable.
8. VIRAL MARKETING
Viral marketing is a term used by marketing specialists which simply means
encouraging current customers and prospects to share your message with their
colleagues and friends.
Viral Marketing is FREE FOR YOU. A simple message consistently included in each
and every newsletter, preferably in the same place each time, that encourages
recipients to forward your newsletter to friends, family, and colleagues is all
you need. The bonus is that there is an implied endorsement of your services to
recipients of your forwarded newsletter.
9. AN OPT-OUT
While an E-Newsletter is a great source for building your opt-in database, you
MUST provide your recipients an option to opt-out. No one likes to be trapped
into receiving an unwanted e-mail.
A simple "Click here to unsubscribe" will suffice.
Be sure to make good on all opt-out requests to avoid angering and alienating
clients and prospects.
10. SIGNATURE
An E-Newsletter signature isn't your signed name at the bottom of each
publication, though it can be. In direct mail, a signature is your company
information and a possible disclaimer listed at the bottom of the page. Think
'footer', if you're familiar with word processing. A signature could look
something like this:
All material on this site is provided for information only and may not be
construed as medical advice or instruction. No action should be taken based
solely on the contents of this information; instead, readers should consult
appropriate health professionals on any matter relating to their health and
well-being. www.healthline.org 1800-555-1212 or e-mail us at
info@healthline.org
Or for a more personal touch
Sincerely, Annette Elton Annette@AMBCreative.net www.AMBCreative.net
866-818-2917
It is important to have a signature for several reasons:
1. Consistency 2. Ease of use. If the reader prints out the newsletter then
your contact information is readily available. 3. Professional appearance. 4.
Another opportunity for your client/prospect to contact you by clicking on your
web link or e-mail link. 5. Possible legal protection.
There are an abundance of tips to improve the effectiveness of your
E-Newsletter but the 10 basics I've highlighted are vital to produce an
effective, quality, marketing E-Newsletter that your readers will value and
enjoy and your business will prosper from.
If you have any questions regarding E-Newsletters, please feel free to contact
me.
Happy Writing and Selling! Annette Elton AMBCreative, LLC
Sign up for my free monthly newsletter "Business Marketing Update-Information
for Better Marketing Communication" you can subscribe by sending me an e-mail
Annette@AMBCreative.net or by visiting my website www.AMBCreative.net .
About the Author
Annette Elton is a freelance writer with 17 years experience writing newsletters
and marketing materials for businesses and non-profits. For more information on
writing newsletters visit www.ambcreative.net.
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